We do NOT do REFUNDS, unless there was a double purchase of the same exact item.
There will be NO customer service if you did not DEMO an item before purchasing. DEMOs are out for a reason, they're there to help you make a deicision if you like the fit.
There will be NO exchange of items. CerberusXing is NOT responsible for you purchasing the wrong item/ size. There are many signs out for which size the item supports. Please be patient and allow everything to rez to avoid such issues.
Read the signs and information boards that are placed out with each item, these are here to help you. If it is not listed it is not included in the package.